Please visit the Service Desk M – F, 7:00AM-6:00PM to verify your identity
and reset your password. The Service Desk is located at headquarters, room 2270,
on the second floor next to the Federal side elevator.

DART (headquarters)
1401 Pacific Ave
Dallas TX 75202

You will need:
Your DART ID card

Multi-Factor Authentication (MFA)

Once your access is recovered, we will assist you with your Multi-Factor Authentication (MFA)
registration. Once registered, you will be able to reset your password from anywhere!